FAQ

How can I find local retailers in my area that sell Colgate mattresses?

Colgate will be happy to help you find local retailers. Using our website, you can find your local specialty store.

What are the differences between the different Classica mattresses?
What size is my crib mattress and how should it fit in the crib?

The size for all standard crib mattresses is regulated by the Federal government. The size is 28 (-3/4") x 52 (-3/8") and not being thicker than 6 inches. Cribs too are regulated, but their interior dimensions have a "plus or minus" tolerance from the standard 28 x 52 rectangle. Therefore depending on the specific crib and mattress combination, the mattress may be very snug or moderately snug.

The Consumer Product Safety Commission sets the standards for crib and crib mattress sizes and how the combination should fit. At Colgate, we abide by all government regulations. If you would like more specific information, please refer to the CPSC website, requirements for full-size baby cribs.

Does Colgate make custom sized mattresses and pads?

Colgate makes custom sized mattresses and pads when purchased from an authorized Colgate retailer. Talk to your local Colgate dealer about ordering a custom size product.

I saw a Colgate mattress in a store but it is not listed on the Colgate website. Why?

Colgate's website lists only mattresses and other products that are part of Colgate's regular product line. Private label mattresses and other products made exclusively for specific customers are not listed on the website. Also, we are constantly adding new products to our product lineup and some of these may not have made it to our website yet. Questions regarding mattresses not on the Colgate website should be directed to the store that sells that mattress.

Can I buy a Colgate product direct from you?

Sorry, no. Colgate does not sell direct to consumers. On our website you will find a list of authorized Colgate retailers near you where you may purchase a Colgate product. If you have a problem locating a dealer, please e-mail us at info@colgatekids.com. We will do our best to help you.

I can't find the specific product or model that I am looking for from a nearby dealer listed on the Colgate website. Where can I find a dealer that will sell me the specific item I am looking for?

Colgate has such an extensive line of crib mattress models that it is impractical for any store to carry them all. Generally, a retailer will carry 4-5 units that meet the needs of their market. These units may not be the one you are seeking.

Most of the authorized Colgate retailers will gladly order the Colgate product you want and have it shipped to them with their next regular Colgate shipment. Call your nearest Colgate retailer and ask them if they will perform this service for you.

What is the difference between a "California" mattress and a regular mattress?

Effective January 1, 2005, the State of California enacted Technical Bulletin 603 (TB 603). This regulation has to deal with an "open flame" test for mattresses. This is a more stringent regulation regarding flammability than the previous Federal standard (CFR- 1632). The Federal government adopted a slightly more stringent standard on July 1, 2007. All of our standard innerspring mattresses were compliant without any changes needing to be made. However, our infant/toddler innerspring and foam mattresses would not pass with their current construction. Therefore we had to add a barrier fabric to these units.

What is the price of one of your products?

Colgate does not set retail pricing on any of their products. Retail prices are determined solely by the retailer.

Do you recommend mattress pad covers for your mattresses? Why use a mattress pad cover since the vinyl covers on the mattresses are wetproof?

Although all of our crib mattresses have wetproof covers, many parents use an additional wetproof mattress pad. Many of the current cribs convert to toddler beds/daybeds. This means that the crib mattress will be used for a longer period of time.

By using a waterproof pad, the mattress will not have as much exposure to the natural fluids that the baby will be expelling. Another benefit of using a waterproof mattress pad is that it can be thrown in the washing machine for easy cleaning.

Will the chemicals in the mattress or mattress covers harm my baby?

There are specific Federal regulations that we must meet with regard to the chemicals used in our raw materials. We meet or exceed these Federal regulations. For additional information on this topic, please refer to the "Health and Safety" section of our website.

Why is the mattress so hard? Will it be uncomfortable for my baby?

Because a newborn will be developing rapidly over the next two years, Colgate crib mattresses are designed to meet that need. We as adults are already fully developed and choose a mattress for the most comfortable sleep. With an infant, the mattress is more than a sleeping surface. It is their growth and developmental center.

During their sleeping periods, an infant's body is continuing to grow and develop. They need a firm, flat, even surface to maximize this development. It is particularly important when the infant begins to become more active in the crib.

They need the firm surface to provide the resistance as they begin to push up, turn and eventually stand in the crib. A solid base provides the resistance necessary for developing and strengthening muscles. Let's use this example, is it easier for us to walk on a wooden floor or a waterbed? That is the same concept when an infant begins to stand in its crib.

Where are your mattresses made?

All of our mattresses are made in the USA Manufactured in Atlanta, Georgia as they have been for over 50 years.

How come the sheets don't fit on my Colgate mattress?

The majority of our mattresses range in height from five inches (5") to six inches (6"). Other producers of crib mattresses generally make their units five inches in height.

As a result many sheet manufacturers design their product to fit only a five inch mattress. Obviously, one may have a problem putting these sheets on one of our six inch units. Generally speaking the better quality sheets will be made to fit a mattress that is six inches in height.

Please consult with you retail salesperson for the best choice for your mattress.

Colgate mattresses are hard to find. Why are Colgate crib mattresses harder to find in stores than other brands of crib mattresses?

Because we produce premium quality products, our products are retailed primarily at infant specialty stores. A mattress is one of those products in which the quality features are not able to be seen from the outside.

At an infant specialty store, a knowledgeable salesperson can explain all of the different quality features that we put into our products. It is those interior components that separate our products from other units in the marketplace.

As you may already know, we produce many styles of crib mattresses. This can become an overwhelming experience for first-time parents trying to decide on the best choice for their baby. The expertise of a specialty store salesperson will help guide you through this process.

What are some sources for more information?

Consumer Product Safety Commission
International Sleep Products Association
Juvenile Products Manufacturers Association
Sudden Infant Death Syndrome (SIDS) Alliance
All Baby & Child Stores
First Candle

We hope that you choose a Colgate mattress for your expectant child.